RETURN POLICY
THE RYKER BAG ORDER CANCELLATION POLICY

You (“the Purchaser”) may cancel your order, for any reason, and receive a full refund provided your order has not yet been shipped. All cancellations must be made by the Purchaser through the online cancellation process. The Ryker Bag does not accept order cancellations via email. Once a product has shipped, the Purchaser is responsible for all shipping charges incurred, including return shipping costs in accordance with the Standard Return Policy set forth below.

THE RYKER BAG RETURN POLICIES

STANDARD RETURN POLICY

Standard Returns involve the return of The Ryker Bag products purchased directly from The Ryker Bag that were delivered to the Purchaser free of any damage or defects. Unless otherwise stated, The Ryker Bag accepts Standard Returns on any of its products subject to the following conditions:

• NEW Condition: Any returned products must be in NEW condition. NEW condition means the product is free from any use, wear, damage, or alterations at the time the returned product is delivered to The Ryker Bag. Products that are not in NEW condition are ineligible for return and NO refund will be issued.

• Return Shipping: The Purchaser is responsible for all return shipping costs. The Ryker Bag is not liable for products that are lost or damaged during return shipping. All risk of loss lies with the Purchaser prior to the returned product being delivered to The Ryker Bag.

• Refund Process: Refunds will be issued only after a returned product arrives to a designated The Ryker Bag facility, and The Ryker Bag verifies that the product has been returned in NEW condition. Purchaser should allow reasonable time for The Ryker Bag to process and inspect the return prior to receiving a refund. The Ryker Bag will provide a full refund for the product only. No refunds will be issued for return shipping costs.

DEFECT RETURN POLICY

Defect Returns involve the return of The Ryker Bag products purchased directly from The Ryker Bag that were delivered to the Purchaser in defective condition. Unless otherwise stated, The Ryker Bag accepts Defect Returns on any of its products subject to the following conditions:

• Warranty Claim: The Purchaser must first file a warranty claim to set forth the defect in the product. Don’t worry—filing a claim is easily done at therykerbag.com.

• Return Shipping: The Purchaser is responsible for all upfront return shipping costs. The Ryker Bag is not liable for products that are lost during return shipping. All risk of loss lies with the Purchaser prior to the returned product being delivered to The Ryker Bag.

• Refund Process: Refunds will be issued only after a returned product arrives to a designated The Ryker Bag facility, and The Ryker Bag verifies that the product was delivered to the Purchaser in defective condition. Purchaser should allow reasonable time for The Ryker Bag to process and inspect the return prior to receiving a refund. The Ryker Bag will provide a full refund for the product, and reimburse the Purchaser for all reasonable return shipping costs to return the product to the nearest The Ryker Bag facility.

If you ever have any issue let us know and we’ll take care of you. If you have any questions or concerns please contact us at

support@therykerbag.com
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